May 28 2009, 8:31AM
Shhhh. Newspaper Publishers Are Quietly Holding a Very, Very Important Conclave Today. Will You Soon Be Paying for Online Content?
Here's a story the newspaper industry's upper echelon apparently kept from its anxious newsrooms: A discreet Thursday meeting in
"Models to Monetize Content" is the subject of a gathering at a hotel which is actually located in drab and sterile suburban
There's no mention on its website but the Newspaper Association of America, the industry trade group, has assembled top executives of the New York Times, Gannett, E. W. Scripps, Advance Publications, McClatchy, Hearst Newspapers, MediaNews Group, the Associated Press, Philadelphia Media Holdings, Lee Enterprises and Freedom Communication Inc., among more than two dozen in all. A longtime industry chum, consultant Barbara Cohen, "will facilitate the meeting."
One hopes it displays the same sense of purpose as, say, troubled world leaders did at Yalta in 1945 or, in a rather less respectable sector of the economy, beleaguered mob bosses did at a legendary Apalachin, New York, confab in 1957.
Cross one's fingers on their behalf, even if there's worry that some don't really possess the nerve and vision to exit a mess for which they hold significant responsibility.
There was a dinner Wednesday and, according to the agenda, Thursday begins with a quick declaration of goals at 8 a.m., then an 8:10 a.m. session labeled, "Fair Syndication Consortium/Attributor." It's described as a "presentation on technology/service to track content on the Web and to extract payments from third-parties and ad networks that have appropriated newspaper content."
Presumably, Google, Yahoo! and any one of thousands of websites could, and should, get mentioned with scant reverence. Perhaps the age of content theft is coming to an end.
That first session is followed by "Journalism Online: Presentation on proposed service to charge for access to newspaper content and to license that content that (sic) online aggregators" (the assistance of at least one of the many copy editors sent packing by the attendees might have been sought).
That presentation would seem quite important, with many conflicting ideas floating about whether charging will work and how to even try. The stark reality is that the industry will have to soon start demanding payment for at least some of its online handiwork.
There are various ways to go about it, and one size won't fit all. During their days of print advertising plenty, the people in this room, or their predecessors, made the catastrophic, myopic decision to not charge. They gave away their expensive efforts for free. They by and large misjudged the significance of the internet.
It's now safe to wager that most attendees, who were scheduled to include Michael Golden of the New York Times, Gary Pruitt of McClatchy and Tom Curley of the Associated Press, will be dragged into charging for at least some online content. Cross one's fingers that a dirty little industry secret, namely the qualitative decline of many papers (the New York Times a notable exception) amid rampant cost-cutting, doesn't now give even long-loyal consumers legitimate pause about paying up.
Ultimately, many in attendance will start charging for some online content because they don't know what else to do.
They will listen to a session titled, "Aggregating User Data: Collecting enhanced online newspaper user data across newspaper properties and mining that data to aggressively sell target content to specific audience segments across the network (e.g. golf enthusiasts)." Hey, perhaps an industry largely inept at creative marketing will corral Tiger Woods, or other cultural icons, as spokesmen. They could do worse.
There will be a "discussion about content models" and, then, lunch. The afternoon brings a session on the disastrous decline in classified advertising and, finally, talk of "Next steps" before most folks scoot to O'Hare and home.
I suspect some at this de facto summit were, at best, passable managers while times were flush but never really cut out to think on their feet. There are a few leading executives who come from the considerably easier realms of television and radio, where they made lots of money and then got promoted to oversee the far more complicated organisms of newspapers at their multi-media corporations.
Executive recruiters likely do not swarm the industry for talent; certainly not in the same way they've gone after leaders at companies such as General Electric, Wells Fargo Bank or Microsoft over the years. Indeed, the June issue of Fast Company, a very sharp tech and business publication, features a cover story on "The 100 Most Creative People in Business."
Perhaps I missed it but I don't think I saw a single newspaper executive mentioned.
Why not? Now, more than ever, is a time for creativity and nerve, not just hunkering down and crossing fingers that safe harbor will appear on the horizon. It's a wonderful and important product, vital to American communities. Unlike a lot of jobs, you can look yourself in the mirror and know you're doing some good. Many newsrooms remain filled with a sense of mission even amid the looming dread.
At the behest of new corporate superiors (yes, some from radio), I helped oversee the painful layoffs of about 100 in the Chicago Tribune newsroom last year, before being dispatched by someone the Marlon Brando character in "Apocalypse Now" might characterize as "an errand boy sent by grocery clerks to collect the bill."
Fine. It was now their company. I just wish that what would have ensued might have been a strategy beyond a rather pedestrian one, rife with talk of "relevance" and "utility," with a multitude of lists, consumer reporting and de facto aping of local television; all the while needlessly undermining the loyalty of tried-and-true older readers while chasing after youth. It's less what the late philosopher Hannah Arendt tagged the banality of evil than it is the evil of banality.
If one believes that newspapers are critical to democracy, one must wish the best to those attending the Thursday meeting. It's sort of like the auto industry: those guys in
It's hard to believe but, who knows, maybe history will one day recall an important meeting in godawful Rosemont. As my my "Star Wars"-obsessed five-year-old son might say, may the Force be with you.





ABOUT TIME! But it sounds like the idea of--gasp--charging readers for content has still not entered their heads.
there are so many models emerging. perhaps a user-centric model like demo site http://PayCheckr.com is a good solution. Let the user choose HOW (but not whether or what) to pay for content.
Don't the words Anti-Trust Laws mean anything to these clowns?
I'd love to see them try and charge for web content. The newspaper companies decided a while back to put their content out for free on the Internet and now they're going to try and change a system that has now become reinforced by blogging and even micro-blogging (Twitter). The management on display here is just as bad as the kind of you find in the US auto industry.
Just because you got something for free on a trial basis for a few years doesn't mean they can't (and shouldn't) turn off the spigot.
Content costs money to make and display ads don't pay enough.
End of story.
Prepare to pay. Why do you expect to get this for free? It's not a natural right.
No - but it's a natural consequence. The problem is simple supply and demand.
The barriers to entry for publishing online are pretty much non-existent. Which means supply expands immensely. There's only so much demand available and there will always be free content available. So fewer people will be prepared to pay for it. It's the harsh reality of economics.
It doesn't matter that folk in the media believe their product is somehow special (even if they're right). It just matters that it can't compete.
I think you're making a mistake here, that mistake being the assumption that all content is equal.
"The barriers to entry for publishing online are pretty much non-existent..."
That's true... for now. That's because people are taking news from the newswire services and traditional newspapers (who foolishly gave everything away for free), and aggregating and republishing the information, often with some further opinion added.
This situation can not last. The traditional papers and newswire services are rapidly running out of money. When they actually run out, the fundamental news on which the 'blogosphere' and news aggregators are based will cease. They'll run out of raw material. Without newswire services and newspapers, blogs will discuss little but each other, and aggregators will have nothing to aggregate.
At that point, everyone will wake up and realise since 'free' news has dried up, the barriers to entry for real news publishing are actually quite high, as you need to do things like pay for foreign correspondents, have people plough through tedious parliamentary transcripts, fly journalists from city to city, and spend substantial amounts of time investigating.
The blogosphere will become so truly awful that people will again become willing to actually pay for content. The remaining players in the industry will never move back to a free model, because they'll look back at what happened and know that giving it away leads to their destruction.
Especially liked "...before being dispatched by someone the Marlon Brando character in 'Apocalypse Now' might characterize as 'an errand boy sent by grocery clerks to collect the bill.' " Even though it's an insult to earnest errand boys hoping, someday and without kissing ass, to make clerk.
Newspapers aren't critical to democracy, journalism is.
aaand journalism costs money.
What would journalism look like without newspapers (or their websites) performing the investigative grunt work? Elite entities such as the NYT or WaPo will survive, but you'll have an absolute black hole when it comes to daily local coverage for small to middle-sized markets unless something changes, and soon.
Sure, the form will change from paper to digital, but the fact remains that investigative reporting is expensive, and we will either subsidize it or lose its benefits, largely.
Given that I've just been quoted at length on Jim Fallows' blog on this topic, I'll say it again:
Newspapers aren't dying. Advertising is dying. It's just taking newspapers with it.
Newspapers can try charging readers for content. But the readers have never been the main way newspapers have been funded -- advertisers are. So, yes, the net is killing the revenue stream, but it's because the net provides the metrics needed to show advertising doesn't work at generating sales. The problem is not, and never has been, "freeloading" readers or aggregators.
Has anyone ever seen the subscription rates for non-advertiser-supported industry-specific newsletters? $200, $300, $500 a year is not uncommon.
Read Bob Garfield's "Chaos Scenario" piece in Advertising Age. This is not a newspaper-specific problem.
Excellent points....
One of the big problems is the rash of bankruptcies. But what people are overlooking is that it is effecting ALL tradional media.
Who is going to save local tv news, commercial radio, yellow pages, ADVO (RedPlumb), they are ALL in trouble.
Exactly. It is about advertising not about subscriptions. Which is why newspapers and magazines need to start thinking about their publications as INTERFACES and not as just CONTENT.
By using mobile code technology these publications could capture additional advertising revenue from their subscribers for ancillary content subscription and from advertisers from click through fees and affiliate revenue.There is no technology risk here since all of the necessary technology is known and known to work. What is needed is the ebrace of a new paradigm and instead of trying to simply put the 'genie back in the bottle' and pretend that it is 1950.
The 'Innovator's Dilemma' is sometimes resolved by franchise holders when their back is against the wall. Those that embrace the change can survive, flourish and overcome non-traditional competitors by leveraging their existing advantages of brand, sunk distribution cost and capital (while they last).
Rob Durst
Technology and Business Development Consultant
Any number of "Star Wars" quotes come to mind...
"Don't be too proud of this technological terror you've constructed."
"This is our most desperate hour."
"Hey, what are you trying to push on us?!"
"I have a very bad feeling about this."
"We're doomed."
I would totally pay a minimal ($25-45) monthly/yearly fee to access bundled content from sources like the NY times, Boston Globe, Philly Inquirer, etc.
If they can do this right what a good thing for democracy it would be.
I think we should put our democracy in the hands of blogger dudes....
These self-absorbed baffoons are 'journalists' because they comment on other peoples work....
Like, far out!
It is about time! I am really glad to see this. Journalism is in deep trouble right now, and we need a strong, well-funded journalism industry to protect democracy.
I am an IT professional; I can recall my reaction at seeing an ad to pay for the online wall street journal on my new laptop in 1998. I felt then like I do now. I can get the same or better information for free somewhere else on the internet. Perhaps if the news services got back to reporting the news we might consider paying for it.
You can get the same or better information for free somewhere else on the internet...
for now. It's unsustainable. So many news services are going broke that soon the root sources of quality information will start disappearing. When that happens, you won't be able to get any good news for free on the internet, because those who were providing it to you for free will have gone out of business.
I agree with bilejones above: sitting down to fix prices within an industry is the very definition of an Anti-Trust violation. How do they get away with this?
Why is there always so much glee among so many of those watching and commenting on the calamity of the decline of newspapers? (Mongoose_king, I'm talking to you.) The hostility is palpable. I find it bewildering.
@Hal O'Brien, I humbly disagree with your comment that newspapers are merely passengers on advertising's Titanic. While it's absolutely true that advertising expenditures are declining, the overall rate of decline pales in comparison to the double-digits drops in newspaper ad expenditures. In fact, some segments such as online video are still experiencing explosive growth.
Blaming the ad industry also skirts the fact that newspaper chains have rendered themselves uncompetitive through decades of MONOPOLISTIC business practices. Most metro newspapers are owned by REGIONAL MONOPOLIES that have propped themselves up on GOVERNMENT-SANCTIONED PRICE-FIXING. Many papers have overextended their subscription bases in an effort to satisfy not only advertisers but also investors, leading to ineffective market segmentation and unsustainable distribution costs. Even the meeting described in this article is one step away from collusion.
How many years was Hearst going to let the Chronicle or Seattle P-I lose tens of millions of dollars? According to their own reports, these papers have been losing money for almost a decade. They sat on their hands and passed up opportunities to purchase online services like Craigslist. They failed to see that the Web would demolish barriers to entry. And now they say the only solution is further relaxation of anti-trust laws? Come on, now. It's not just about advertising.
Similar to the auto industry, the newspaper industry needs to consolidate if it wants to stay viable. With the internet, the barriers to publication are minimized to nearly nothing. Anyone can publish. However, users will still find and value good content. If the newspaper industry is to continue to be advertising supported, consolidation will aggregate viewers to fewer high quality sources. These sources would hopefully then have enough viewers to make an ad-supported model viable.
I'm just thrilled that the same idiots who told me my services were no longer needed at a Lee newspaper are trying to figure out why no one else is interested in their services. They might start by reading their current product and comparing it with the one they put out five years ago. But I don't think they will ever understand.
Well archbishop you are projecting. My thrust was simply that the basic culture of the internet is free content, free creativity, and free input. Why do we need to pay for what so often passes for news today? I do not desire someone’s preformed opinion, their spin on a news item. As Sergeant Friday use to say "just the facts ". During my Dad's time I can remember just seeing recounts of news events that were then left for the intelligence of the viewer to ponder, to comment on their own, to their family and friends. If the Newspapers had done their job (as watch dogs) these last Dozen years, this country would have been spared much. The role of the press is the only job protected by the constitution.
Amigosito -
You are incorrect.
If what you said were true, then radio, television, cable, shared mail, etc would all be doing extremely well. They are not.
They have been losing their audience over the last decade:
radio - IPODS, CDs, satellite radio
Broadcast tv - cable tv, internet, Netflix
Cable - while audience is 'increasing' the same young people who don't read newspapers or listen to commercial radio are realizing they don't need to spend $90 a month to Comcast to access The Daily Show when they get it online. Secondly, 180 channels does not a good advertising medium make.
Shared Mail - Online
Yellow Pages - Anyone say G-O-O-G-L-E?
In addition to the technological difficulties all traditional media is encountering, they are losing traditional advertisers to bankruptcies. Namely the car dealers - the biggest advertiser in tv and radio.
FACEBOOK is LOSING money.
Just because you have a wide audience doesn't mean you are good for advertisers. Social networks are NOT working for advertisers. Neither are any banner advertising. Does anyone actually look at banner ads on the Huffington Post or Drudge? What does work is Search Engine Marketing (SEM). Hence Google is doing well at the moment. But with an onslaught of search engines how long can they stay on top?
Newspapers do an excellent job at covering local news. Does Arianna Huffington care about Dutch Elm disease in Minneapolis? NO! Do bloggers want to spend their evenings covering local school boards? NO! They want to focus on Iraq and the local Bistro.
Newspapers do need to improvise. They need to sell their product differently to different demographics. The Sunday newspaper PAYS for itself. I saved $31 last weekend at the store with a newspaper that cost me $1. Printing the same coupons at home would have cost $2.35. Do the math.
I realize it is hard to get out of bed, get a cup of coffee, go out to your porch and bend over to pick up a newspaper. But I think it is worth the effort!
You raise valid points about the change in audience demographics and habits, but as far as advertising expenditures, don't take my word for it--look up the numbers for yourself in the annual reports from Nielsen, Plunkett and even the Newspaper Association of America. I have. Ad spending in the United States was only down 2.6 percent in 2008. Cable TV ad spending grew by almost 8%. Compare that with the 20% losses in newspaper ad revenue.
Local newspapers have only lost about 6% of ad revenue. They are doing a good service as you imply; it's the metro newspapers that are hurting the most, and these are the papers that are owned by regional monopolies who've been fixing ad and subscription prices for years now. And you're point about wide audience is correct as I implied in my statement about over-extending their subscription base. The San Francisco Chronicle does not tell me enough about San Francisco b/c it's too busy trying to serve the entire Bay Area.
Facebook is a terrible example, not at all relevant to this discussion. Putting aside the fact that Facebook is a VC-funded startup that is investing capital, your assumption that they are counting on advertising for revenue is erroneous.
And just for the record, I do subscribe to the San Jose Mercury.
There's nothing wrong with trying to get money for content (especially from aggregators), but we should understand that the free content model worked better than paid content until ad revenue dried up. This was due to the recession and NOT the Web. In fact, as the recession started in 3Q 2007, ad revenue per subscriber for dailies in the US was almost $900 -- an increase over 1994 even taking inflation into account. I published the detailed data at Columbia Journalism Review in March, at http://www.cjr.org/short_takes/craigslist_straw_man_1.php.
It speaks volumes to me that publishers don't understand their own business well enough to believe the data (which, by the way, was derived from data that comes from the NAA itself).
Craigslist and Monster.dom did not take a single dollar from daily newspapers. Counter-intuitive, but true.
Indeed! Your comment about Craigslist reminds me of a comment Marshall McLuhan made about TV leading to an increase in magazine subscriptions. Even if every cent that Craigslist made came off the backs of newspapers, that still only accounts for about 1/2 percent of the classified ad revenue they've lost. More to the point, it does seem increasingly obvious that the industry doesn't understand it's own business very well.
Even for news aggregation, there's something to be said for the notion that we are entering a link economy in which news aggregation services produce a significant portion of Web traffic for AP and others through reverse-syndication (backlinks). But Tom Curley doesn't seem to even understand that Google relies heavily on backlinks and reverse-syndication to rank search results. Instead he wants to sue all those naughty bloggers for daring to mention "his" content.
btw, I referenced your article in a recent term paper, thanks for posting it!
If they charge any money they are morons. In fact, if you don't already get your news from Democracynow.org, therealnews.com, or al-jazeera english at livestation.com, you are also a moron, or at least a less-than-well-informed non-moron.
If the new york times charges money for 'content', after hiring william kristol and still employing the odious, violent ("the hidden hand of the market cannot work without the hidden fist - mcdonalds doesn't thrive without mcdonnel douglas" from lexus and the olive tree), and anti-intellectual thomas friedman, they are full of hubris which will be their downfall.
don't pay these suckers a dime. donate to democracy now, the real news, support their work and watch them, and watch al-jazeera english until they become a pay channel (i assume this is likely).
Jovian!
Atta boy! Don't look at alternative points of view! You already know what the truth is! Why waste time reading anything at all!
"I read to confirm my ideas." Adolf Hitler
Take a look at a typical newspaper. Subtract the ads, the comics, the classifieds, the sports pages, the entertainment pages, editorial content and then see what's left. In the NYTimes and Washington Post, maybe a lot. In most local newspapers, not much.
And the non-news items are usually very well-served on the internet -- ads are all over, Craigslist and imitators are the new classified sections, sports are all over in specialized websites, a far wider range of comics are more accessible on the web, entertainment news is ubiquitous on the internet(including movie and TV schedule, which are easier to navigate on the web) and editorial content (political and otherwise) is everywhere on the web, according to political taste.
That leaves the news. And MSNBC, CNN, Fox, the BBC and other web news providers will not be going away. They'll still provide news on the web for free, in order to drive eyes to their TV networks. So the newspapers can try to charge for their content, but I think they'll find that people are pretty unwilling to pay for the ephemeral daily news that they can pick up from the TV-connected sites -- and from the first newspaper to break the cartel and decide that ad revenue can be enough. At which point, the newspaper cartel will crack and fall.
The fact of the matter may be that newspapers are generalist creations that served the public well when they had a monopoly (until radio) on providing news -- and did so well as independent voices unconnected to corporate giants with complex agendas. Since the dawn of radio and then TV, newspapers have been in decline. Now, in the internet age, specialty outlets do a better job of providing the ads, sports news, comics, entertainment news, and editorial/political content than newspapers, and the TV-connected sites can provide the news blurbs that most readers are satisfied with.
In short, the era of dead trees as the preferred medium for transmitting news may be drawing to a close, and the attempt by the newspaper industry to charge even microamounts for data available elsewhere for free seems to be economically myopic.
Finally! The end of newspapers is unacceptable.
http://www.youtube.com/watch?v=wl1HsZpKAdQ
Gadfly22,
You are putting the future of democracy in the hands of cable news?
Secondly, how long before tv is replaced by webvision? People are realizing they don't need to pay Comcast $90 a month to access what is on the internet for free. So you are contradicting yourself. Who is going to pay MSNBC and CNN millions when they are putting their content online for free? Once people realize they can hook their new HD TV to the internet and access content for free, then how can Comcast afford to pay CNN and MSNBC?
Secondly, they cover national news. WHO IS GOING TO COVER THE LOCAL NEWS???????? Some blogger who makes a living by selling banner ads? The are over 435,000 bloggers and 99% work other jobs to make a living. Are they going to cover the local school boards? Local TV news is in worse shape than newspapers with audience dropping double digits every year.
How hard is it to buy a newspaper? You can find one coupon at the local grocery to pay for it. In the meantime you have someone covering local events that may not be as exciting as Iraq but are important nonetheless.
The "future of democracy" is already in the hands of cable and other network news. I know none of my teenaged children's friends who read newspapers. They get their news elsewhere.
And I'm not very fearful that Comcast will go out of business because "webvision" steals some eyeballs. I think they have other content besides news to provide.
As for local news, my town newspaper comes free now anyway. They seem to be able to cover the local news with whatever ad-based revenue model they are using right now without charging me. And many local news networks provide their own websites, again with a view toward pulling eyeballs to the TV news content.
Journalism will not die even if the newspapers do. It will just be found in de-centralized specialty niches, where targeted advertising may well sustain it, without charge for content.
News elsewhere? You mean their local newspaper websites that are being subsidized by print.
You might want to read:
http://www.businessweek.com/technology/content/apr2009/tc20090424_766570.htm
GHASP!!!!
Comcast is tired (and threatened) by the free content model dude.
They are going to require you PROVE you are paying them first. So much for your free content theory.
And which advertisers are you thinking about who will run banner ads on these websites? When did you look at a banner ad lately?
Actually no: probably mostly from The Daily Show, unfortunately. If not there, then from TV and radio generally.
I understand Comcast and other cable providers are concerned about free content -- but mostly because it provides entertainment content using its bandwidth (e.g., Hulu, Joost, Comedy Central, etc.). I doubt static news pages play into that fear to a great extent.
I don't know what your point is about proving that I pay them (who?) first. Too many pronouns (as a good journalist might point out).
And I imagine there will be a number of advertisers interested in targeted ads once the economy picks up. As for the last banner ad I clicked on, it was the other day: the Apple ad on the NY Times site, where the hair replacement talking head across the page responds to the PC and Mac guys. When done well, banner ads can be effective.
I'm 21, and I don't know anyone in my peer group with cable TV. Almost everyone gets their news from, primarily, newspapers' websites and public TV in a far second. Teenagers usually don't follow the news, period! Did you, when you were 15? I don't think that's a particularly good metric.
Good for you, Katie. But I fear you and your peer group are the exception. Everyone I know -- regardless of age group -- has cable TV.
And yes, I did follow the news when I was 15. In fact, I commuted by train to high school and bought 2 papers in the morning for the ride in and the NYTimes for the ride home. But I don't think that was typical -- though I know some of my friends delivered and read newspapers also. It was -- then -- the best way to get news in detail.
And news online can still be a very effective medium. The problem is that the specialized topics reported in newspapers -- politics, entertainment, sports, commentary, science -- are better presented by specialized websites that won't be charging, and the current news is best covered by TV or radio. And news as news will likely always be offered free from sites with other media ties -- e.g., CNN, BBC, MSNBC, etc. So why would I pay the NYTimes or other paper for stuff -- or somehing similar -- I can get free elsewhere?
The point everyone here seems to have missed is that the present situation has been brought about by (surprise!) Wall Street. Insisting upon 30% profit margins, the market forced owners (chains) to reduce costs. Where else? Cut the staff! Journalism has to change to meet the requirements of the new paradigm for news distribution, making it local and community-based. News organizations will survive, but in different form. The big organizations don't get it, nor do most journalism schools. Check out http://rejurno.com/ for the changes taking place, and the shape of the future. [Declaration: the author of Rejurno is my wife, Jane Ellen Stevens, who is a leading light illuminating the changes taking place in the Fourth Estate.]
just a point. it is not newspapers that are vital to democracy (or in a perverted sense a dictatorship) but indepth information. only reporters and researchers who have the time and nerve can supply this. information of this sort is rather format free inho. good luck to those who toil in the arena of reportage. information, information and more good information.
yours, pdohan
With the supplmentation of street sales with, initially, newsboy home delivery before vehicle home delivery, in addition to subscriptions, newspapers monetized, and were made profitable, from advertising, as evidenced by the space devoted to news compared with the space reserved for advertising. A profitable digital model changing the size ratio of a priced news block to advertising lineage would be wondrous to behold. Broadcast news might be the beneficiary of such an innovation.
Why does everyone think that this is about the 'paper' version of the newspaper? It has very little to do with that - it's just a deployment mechanism.
The issue is the cost of running a newsroom.
You don't get your cable news for free, do you? No you pay about $100 a month and you have to suffer through ads.
So why then won't you pay to use the internet to get news from journalists who work for news 'papers'?
Think, people.
pdohan gets it right. Eric Pender gets it exactly wrong.
Consolidation is the problem, not the solution. Daily newspapers are still good regional businesses. They are lousy corporate profit generators for far-flung headquarter pinstripes. The more layers of administration and the further they get from the city desk, the worse it stinks.
Daily newspapers are essentially local and it is a mistake to make them anything else. Local sports. Local news. Local community service. No, they can't rack up 30% profits. But 20%? Hell, yeah. Better than a car dealer. Better than a construction firm in a hyper competitive market.
Dailies are horrible national ad buys -- particularly in brand building -- but they are still really good local buys where they can print PRICES and generate sales -- locally.
The problem with the on-line subscription models is that they are too expensive, when most of the traffic in a regional newspaper isn't going to be local or daily, weekly, monthly, but likely just once for one story. How do you charge a reader for that? You don't. And denying access to it doesn't help anybody. So whaddya do? License content to aggregators so HuffPo can have all the AP it wants... for a modest price, which it recoups from its own advertisers.
If the shiny shoes have to meet in a suburban pancake house to get to that point, so what?
What the newspaper executives fail to realize is this: As long as there is a competing free source for news on the Web, their effort to charge for content is in deep doo-doo. And there will always be someone out there offering it for free -- local TV stations, MSNBC, you name it. Who's going to see the value of the product offered by the Seattle Times if they can get the same basic thing for free from a site run by say, KIRO-TV? Are you going to pay $15 a month just so you can read things you don't get from TV sites? Say, meetings of the Seattle School Board? I doubt it. I might have been willing to pay as much as three bucks a month to read Mike Royko's column, but he doesn't seem to be writing much lately.
It's a terrible problem -- terrible for newspapers, that is. The Web has devalued their product, and the value ain't coming back. We can all wring our hands about what should have happened, and what we think should happen in the future, but it's not going to make any difference, because the apocalypse is here. I give local newspapers, as we know them today, about three years before a death spiral in national advertising takes them out.
I'm an ex-newspaper reporter who got squeezed out a couple of years ago when the game of musical chairs was starting. I didn't really understand it at the time; I thought it was just me, and I went through all the stages of grief and anger and denial that most of my friends are going through now. It wasn't until last year that I came to realize that I was just one of the casualties of a national trend.
I found out, just like everyone else, that there aren't enough P.R. jobs to go around. I hear, for instance, that when the city of Spokane advertised for a PIO a few months ago, there were 55 ex-newspaper reporters who applied.
Anyway, it makes me feel a little better about the fact that I took a job at a used-car lot for a while. (I made more than I did in newspapers, but that's another story.) But I think it gives me standing to make a couple of observations.
The first is that newspapers weren't stupid to put news online for free. We have an industry of individual actors, and once one of them did it, everybody had to do it. The way some folks seem to describe it, this was a decision by some centralized newspaper authority that spoke for all newspapers, and nope, it wasn't that way at all. It was the pressure of competition, back in '95 or so, that started it all.
The second is that it's wrong to blame aggregator sites and bloggers for anything. They don't steer people past the ads. Actually, they build traffic for newspaper websites. And when a person clicks on a link to a newspaper site and reads a story (and sees the ad), odds are he'll see another headline that piques his curiosity; he'll keep reading and he'll see another ad. It's not the aggregators' fault that newspapers can't charge enough for banner ads. I hate to see them demonized.
Nope, the problem for newspapers is simply the march of technology. They're like passenger trains in an age of freeways.
So what's the future? My guess is that we'll start seeing sponsored websites hiring reporters to cover specific areas -- shoestring operations, really, with more of a "voice" and a cause, sort of like the newspapers of the 19th century. It's already happening -- I can cite several examples in this state. Whether the product is independent and fair is up to the reporter and the site, and while it's the kind of thing that might cause handwringing at the Columbia Journalism Review, I'm afraid the day of the big, fat, lofty, high-minded, aloof and sorta-self-important newspaper is gone. Time to get over it and move on.
I think it is obvious that all that local newspapers had as a 'unique selling proposition' was 'local news'.
When they began cutting out local reporters to save money, one would think they would notice the decline that followed, but they didn't want to see that their management decisions were wrong, so they apparently didn't make the connection. It might have been counterintuitive, but they made a very common mistake - they let the accountants make decisions instead of the salespeople. They didn't need lower costs, they needed greater revenue. How do you increase revenue? More sales. How do you do this? By getting more customers. How do you do that? By making the product better and more compelling (more and better local content). What did they do and keep doing? They watered down their real local content with either stupid local content (nonsense, feel good stories about local people is not local news)or with syndicated content available in hundreds of other places (and mostly free). Why didn't they realize that what was needed (instead of taking losses that led to more losses) was more investment in local journalism, not less?
As a longtime newspaper journalist, I have no doubt that newspapers -- first major metros and eventually mid-size to small city and town dailies -- are a fading business model. There have been many great points made here, but some that are not acknowledging some basic truths of the news gathering process. But as for newspapers charging on the Internet, I think it's a no-brainer. I don't think any other source offers the depth and breadth of reporting of newspapers, and people will realize it eventually -- not the ones who are satisfied with superficial coverage, but those who want reportage with depth -- that there is no comparison when it comes to the news.
And I know few people agree with me on this one. But what have newspapers got to lose. As for any case of collusion, I can only say, "Prove it." So if all newspaper web sites begin charging at once, so what -- they don't have a right to charge for their content? There will still be free sources on the Web, so it's not like everybody in a marketplace colluded.
What a lot of people don't seem to recognize is what will happen if newspapers go away. Go to most other sources, local TV news sites, radio sites?, and the like, and most of their written news online comes from the AP. A lot of them put KBLO-6/AP or don't acknowledge AP until the bottom of the story, but bottom line, there's likely little content there produced by that organization. The AP is a cooperative of newspapers. Yes it has its own reporters that cover international, national, DC, statehouses and local pro sports and a handful of major local news stories (very little of this anymore). Yes the AP includes TV stations and radio, too. But who's doing the reporting? Newspapers are. If newspapers die, the AP will be a shell on the local front and they won't have most of the organizations anymore to pay the millions of dollars that support their business model. They will have TV and radio and google/yahoo etc. But there will essentially be no local news coverage of substance until a new model is formed. Most truly original Internet content is riffing off of other mediums' work or is advocacy in nature. Granted all forms of media seem to aspire to the model of unbiased coverage much less often these days. But we are talking about degrees of objectivity (the bigger the paper, the greater the bias, it seems) and there are dramatically disparate levels.
The other aspect is that most local AP coverage is generated by newspapers -- hence the cooperative -- and then rewritten by AP desk editors into stories that play better to the regional audience than the versions written by local papers for a more provincial audience. Start taking a look at how many of the stories you read online carry at least a shared AP byline or an AP tagline. And from doing a quick review of SF Bay Area TV web sites, I found very little that wasn't generated by AP. And the version on one TV station's web site with a byline of KPIX-5/AP was identical to the one on KTVU's web site that carried only an AP tagline at the very end of the article. The stories were identical AP versions. See how much Google news or Yahoo news content comes from AP or newspapers. Yeah, there will still be the cable-TV news channels for news, but not the depth and breadth of coverage there is now. Plus, only one of them even tries to show some measure of objectivity (CNN). FOX and MSNBC have taken on the the major political party monikers.
In addition, if newspapers go away, where do all the people who don't use the internet go -- read, many seniors. I don't even want to read the news online very much. I stare at a computer screen all day in my 40s and spend enough free time on the computer, too. Give me a paper at the breakfast table, on the train or in the bathroom anyday. There will always be a New York Times and some national newspapers, but the number of sources, and competing news organizations, will shrink greatly (and that means less robust coverage, and a watchdog with fewer teeth, fewer minds at work and more powers-that-be going unchecked).
Hopefully, some new news-gathering process will arise in the wake of newspapers, but I'm not buying that something with equal credibility will come along anytime soon.
I'm out
The newspapers have long ceased to be “voice” of the people, or for that matter Nation! They morphed themselves into commodities/products, immensely replaceable like soaps or toothpastes.
Lets cheer newspaper marketing department whiz-kids who are the sole authors of this predicament. In a quest to drive revenues, fluff and gloss took precedence. Instead of adding editorial muscle to pull readers and pump revenues and circulation, celebrity hounding, gossip replaced it, and weakened the foundation of the newspaper brand.
This trend steadily lead to diminishing returns. Readers or audiences are voting with their feet, when more of the same if available for free elsewhere, why pay you?. Fair weather friends ‘advertisers’ too are fleeing to “save costs”. “Non-intellectual”, “byte-sized” info and media culture built over the years has now cultivated a generation of intellectually anorexic retards.
This existential dilemma can be dealt with only in four ways:
First, don’t wash your hands of the glorious legacy of being the “arbitrators for public good”. If you do, then deserve fully the opprobrium and contempt. Lose the “right to operate”.
Second, re-turn to your niche: If you are a local/ provincial/ national newspaper, serve well the “community” and its geography and make the product a compelling one. Be distinct and comprehensive.EMPOWER your reader and be one stop reference point to make informed decisions.
Thirdly, don’t lump the entire paper. Segmentise and sell. Price it in sections. Incentivize who buys the entire paper. Channel your advertisers to the relevant audience segments who matter most to them. This way you stay relevant.
Don’t mimic television, celebrity hounding and incessant breaking news cycle. You need not. You set the agenda for your readers. They will sure acknowledge it, because "right pricing" and "right mix" is an offer that newspapers have to decide for themselves and not in a conclave.
In every town in America today, more people will read a printed newspaper than will consume any other single information source.
On Super Bowl Sunday, more people read a printed newspaper than watched the football game.
Are newspaper businesses shrinking? Yes. Dying? Not any time soon.
Mass media is dying. Hello the age of MICRO-MEDIA.
But it is interesting that the only traditional media that is growing audience are newspapers. TV, radio, shared mail, yellow pages, are losing audience. With newspapers, however, it is a problem of monetizing it.
Newspapers should:
Print version of the newspaper should partner with their weekly insert advertisers and have them dictate the zip codes where circulation is grown. Newspapers should utilize solo mail in reaching demographics that appeal to both the insert advertiser and newspaper within that zip code. The message should not be one of providing news, but rather savings. YOU SAVE MONEY BY GETTING THE NEWSPAPER. Who cares about news content? It is cheaper to buy a newspaper than to print all the coupons at home.
On the digital side they should embrace two things.
The newspaper websites have huge audiences. Why not adopt an Ebay model whereby newspapers do not charge for listings. Rather they get a percentage of sale. The bigger items get free listings in the print version. Cars, boats, etc.
The second model is to go head to head against Craigslist. Allow listings online for free, but sell premium positioning in each category. You want your listing at the top? $5 a week. Want to sponsor a category? $500 a week. Want to list for free? No problem.
Just my two cents....
"Allow listings online for free, but sell premium positioning in each category. You want your listing at the top? $5 a week. Want to sponsor a category? $500 a week. Want to list for free? No problem."
This already happens. To no avail.
The deal is that the newspapers need to embrace technology as an outlet for their media and lead the charge rather than try to throttle it or adapt to it. There are ways to deliver content and charge for it (see Kindle) for those who are willing to invest and move forward with new technologies. The big problem is structure and the way newspapers are organized. The roles people fulfill and structure they sit in need to fundamentally change and that is the most complex task.
goodbye radio....
http://seekingalpha.com/article/140094-the-uncertain-future-of-radio?source=bnet
Mr. Warren, I believe you were in Billy Goat's on the night, probably over 20 years ago now, that Mike Royko called me a yuppie... and I got him to retract it. (I still don't know what a pasta maker looks like.)
I'm not a bitter, out-of-work journalist. I'm a newspaper fan -- and I'm sorry to see them wasting away before my eyes.
I read the shriveling Sun-Times each weekday on the el; the increasingly tiny Tribune lands on my doorstep every morning -- but I find I'm getting an increasing amount of news here, on the web.
I find it ironic that newspapers are trying to unite together against content aggregators and republishers when newspapers are increasingly resorting to third party content to fill their shrinking news holes. Original content, especially original news content, is shrinking faster than anything else in the papers... even the size of the comic strips.
So newspaper moguls are hiding in Rosemont trying to figure out if they can get away for charging for access to their sites? For what is soon to be nothing more than their reprints of AP reports? Who will care?
I sometimes use newspaper stories in my own blog. I always cite to the paper from which I obtained the story, provide the byline and a link. I may quote, but generally not at length. That shouldn't hurt a newspaper; it should help by calling attention to its product.
Newspapers can revive and I believe they can revive in print. But get back to basics: Find good reasons to print the names of as many subscribers (and potential subscribers) as possible. Satisfy the curiosity of readers about things that are actually happening in their neighborhood. Circulation... and ad revenue... will follow.
It seems to me that after about 1980 or so journalism became more to do with entertainment rather than research, fact-finding, confrontation and clear communication. This was a short-term strategy that worked for around 20 years. Now having completed debased their "brand", media owners lament the decline of this great resource.
Personally I think it would be just great if these major media companies did go bankrupt. What we would see would be the rise of smaller, regionally-focused media entities that would return to the basics of news, rather than entertainment. Journalists would earn less, most likely, but they would be able to do the kind of work that the majority of them (quite genuinely) want to do.
In other words, it is a mistake to regard major business entities as being synonymous with any profession.
The irony regarding arguments whether people will pay for content is that lots and lots of businesses do pay for content, through services such as Thomson-Reuters and LexisNexis. Businesses pay not for access to the raw information itself, but rather for the information returned in a structured form. Publishers earn royalties for re-use of their content in this manner, but the lion's share of the profit goes to the aggregators.
What this points to is that media and reporting in particular is far more of a "technology play" than most media companies are willing to admit. A simple way to achieve increased profits would be for media outlets to agree to provide feeds in a format such as NewsML for a fee, and jointly develop free systems clients could use to access these feeds. This would effectively minimize the role of aggregators. (Currently aggregated content suffers from a range of problems, including slow distribution and a lack of consistent categorization.)
The liklihood of even a mild step such as this actually happening is almost zero. Like many before them, media owners would rather go bankrupt than admit they need to radically change their models.
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Girish
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real estate--real estate
If online newspapers were to charge, visitors/readers would go to the ones that don't. There would have to be a cartel (which is illegal) of some sort to really push paid online journalism. - medical billing services
If online newspapers were to charge, visitors/readers would go to the ones that don't. There would have to be a cartel (which is illegal) of some sort to really push paid online journalism. - medical billing services